Material griping and braggin

[JEM]

This braggin for Raka.com

Normally I get my stuff from Boat Builder Central but they didn't stock what I wanted: 6-ounce biax tape. I've worked with biax fabric before and found it to be no trouble except it's harder to fair out. But I wanted to try it as tape.

Anyway, I ordered some from Raka. Worked with it. Did not care for it. Too messy for what I was doing. It did, however, go around curves well.

Called up Kelly at Raka figuring I was going to get stuck with a re-stocking charge or something. Got ready to dish out another $40 or so for a roll of the tape I wanted. Nope. She said she'd swap and throw in a few extras in the box for my troubles.

I was pleased and said I'd get the stuff I didn't want in the mail ASAP so I could my new stuff soon. Figured that was fair.

Nope again. She's sending it TODAY before I've even mailed the original tape back.

Kudos Raka. You set the bar for service.

 

[Allen]

nice...


too bad there isnt service like that at any supply houses around here :roll:

the way it was going - i was waiting for ya to tell us she brought the stuff over herself with a six pac and a pizza :lol:

 

[JEM]

maybe if I bought epoxy too!

 

[Banoe]

Raka is great! built two boats with their epoxy. Great service seems like your order is at your door when you hang up the phone.

 

[oldsparkey]

I have used Raka for all of my boats except the kayak and that is because I got the full kit with everything from Pygmy Boats for the kayak.

I have been very happy with Raka and if there is a problem Larry is there to help. Very few places where you call them and talk to the owner.
Chuck.

 

[despotic931]

I got my tape from RAKA, very quick about thier orders. Good prices too

 

[Aardvark]

Have made two purchases from Larry at Raka, both received within two days!

Good stuff and good service!

 

[hoz]

hey Matt, what was the problem with the biax tape? I plan on using it to attach my deck on the sailing canoe.

 

[JEM]

I ordered the 4" wide stuff. When it was cut at RAKA, most of the edges came unraveled and there was no uniform pattern. Maybe the 6" wide is better.

Shoot me an e-mail. I cleaned up my inbox and forgot to save your address.